What to Do Until the Machines Take Over

One of my favorite stories from the annals of computing comes from the mid-1960s. Joseph Weizenbaum of MIT’s Artificial Intelligence Laboratory created a program designed to hold conversations. He named it ELIZA, after Eliza Doolittle, a lower-class character in George Bernard Shaw’s Pygmalion who was taught to speak English like a member of the upper…

Millennial Sellers – How to develop?

By now, most of us are familiar with the stereotypes of the millennial generation – at least we think we are. I’ve heard numerous generalizations, such as:   • They’re not into owning cars, houses or getting married. • They are overburdened by massive student loans. • They’re totally into “old” sitcoms, like Friends and…

Don’t be the Smartest Person in the Room

Does this sound familiar? You’re a technical type or maybe a financial wizard, and you’re giving a presentation at a meeting where you are the Smartest Person in the Room. You have complete command of your subject, and you explain it in considerable detail. Everybody seems to accept your ideas, but as the discussion goes…

New Type of Sport: Public Speaking

My theory is that public speaking is an athletic performance, it’s really a sport. Why? Because it relies on skills that are just as physical as those used in sports.   Gestures. Gesture frequently to emphasize and “illustrate” points. Gestures make you the center of the action and continually refocus the audience’s attention on youz.…