Emotional intelligence, also referred to as EI or EQ (emotional quotient), is one of the most important ideas to hit the business world in recent years. It is based on the notion that the ability of individuals to understand their own emotions, and those of the people they work with, is the key to better business performance.
Interpersonal and Interpersonal
Triggers and the Brain
Empathy vs. Sympathy
: your emotions & their impact on performance
: recognize & understand emotions in others
: how to adapt your behavior to suit
: your emotions & so enhance performance
: handles & inspire emotions in others
Those who want to recognize and understand emotions how to adapt behaviors and enhance performnace.
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