The Ladder of Inference
How we act depends on how we understand the situation we are in. Our understandings often seem obvious to us, as if they were given by the situation itself. But people can come to very different understandings, depending on what aspects of the situation they notice and how they interpret what is going on. The […]
7 Essentials of Measuring Impact
What are the essentials of measuring the impact of training and learning? Training and talent development professionals have chased after the question, “What is the impact of training and learning?” for many years. Measuring impact with success starts with telling the truth about opportunities and challenges. 1.Training And Learning Teams Should Not Define Impact. Winning […]
10 Roles That Can Transform Any Conflict
Conflict resolution requires patience and persistence. But by facing negative outcomes head-on and using them as motivation, people can pursue positive possibilities. Destructive conflict can be turned into creative cooperation The Provider Conflict usually arises in the first place from frustrated needs, like love and respect. Frustration leads people to bully others, use violence and […]
Build Your Resilience In Your Life
Wherever you live or work, stress is on the rise. According to the International Labour Organization, workers in developed and developing countries are facing increasing strain at work. The onslaught of mounting stressors includes global challenges, such as climate change, terrorism, and political turmoil – as well as personal and professional challenges, such as illnesses, […]
