[According to Research] What Makes a Great Negotiator
Negotiation is one of the most essential yet misunderstood leadership skills. It shapes deals, partnerships, and careers. Yet even seasoned professionals still debate what truly makes a great negotiator. For decades, conventional wisdom has suggested a familiar trade-off: you can either claim value or build relationships—but not both. Push too hard and you damage trust; […]
How to Shine in Unexpected Presentations
Whether you’re asked to give an off-the-cuff update in a meeting, provide insights during a panel discussion, or fill in for a colleague at the last minute, giving an extemporaneous speech is a valuable skill that will set you apart as a confident and adaptable leader. Giving an impromptu speech can feel intimidating, especially when you don’t have […]
How to have Challenging Conversations in a psychologically safe way
Tough conversations are a vital aspect of leadership, driving progress and fostering healthy relationships. By prioritizing psychological safety, leaders can transform difficult discussions into opportunities for growth and collaboration. Challenging conversations are unavoidable in leadership. Whether you’re delivering tough feedback, addressing conflict or raising concerns, these conversations are essential for progress and healthy working relationships. […]
The Ladder of Inference
How we act depends on how we understand the situation we are in. Our understandings often seem obvious to us, as if they were given by the situation itself. But people can come to very different understandings, depending on what aspects of the situation they notice and how they interpret what is going on. The […]
7 Essentials of Measuring Impact
What are the essentials of measuring the impact of training and learning? Training and talent development professionals have chased after the question, “What is the impact of training and learning?” for many years. Measuring impact with success starts with telling the truth about opportunities and challenges. 1.Training And Learning Teams Should Not Define Impact. Winning […]
10 Roles That Can Transform Any Conflict
Conflict resolution requires patience and persistence. But by facing negative outcomes head-on and using them as motivation, people can pursue positive possibilities. Destructive conflict can be turned into creative cooperation The Provider Conflict usually arises in the first place from frustrated needs, like love and respect. Frustration leads people to bully others, use violence and […]
Build Your Resilience In Your Life
Wherever you live or work, stress is on the rise. According to the International Labour Organization, workers in developed and developing countries are facing increasing strain at work. The onslaught of mounting stressors includes global challenges, such as climate change, terrorism, and political turmoil – as well as personal and professional challenges, such as illnesses, […]
