LEADING IN THE AGE OF AI

AI is reshaping how work gets done. Yet who will determine where the technology leads, what should be preserved, and how organizations should transform? The answer lies in leadership. For L&D and HR professionals navigating the challenge of developing managers in the AI era: As technology evolves daily, are traditional leadership programs still sufficient to […]
Leadership in the Age of AI: Rethinking Mindsets and Redesigning Systems

Leadership direction and practical principles to help managers rethink their approach, redesign systems, and develop teams in the AI era. Investment in AI does not automatically create value. The gap between technology deployment and business outcomes often stems from leadership, accountability, and the way work is organized. When AI processes information faster but decision rights, […]
What Is Driving Employee Detachment?

Employee engagement is more than a metric in human resources reports. It is the result of what employees experience every day at work — from how leaders communicate and whether employees feel heard, to opportunities for development and whether they have sufficient resources to perform their work. According to Gallup’s latest research at midyear 2025, […]
The Human Side of Strategy

Artificial intelligence is increasingly influencing strategic decision-making. However, when decisions become complex and ambiguous, human judgment remains essential. In strategic management simulations, human factors have always been an important part of the learning experience. Teams need to understand how to delegate, define roles, collaborate, resolve conflict and make decisions together. A recent simulation workshop highlighted […]
Run Your Priorities Through Three Tests

Leaders today are operating in a state of “ambient urgency,” where constant change, competing priorities, and relentless demands make everything feel equally important. Traditional prioritization and time-management frameworks were designed for an older reality, but things have changed. To make fewer, better, clearer high-stakes decisions amid ambient urgency, you should run priorities through three tests: […]
Developing Soft Skills in the Digital Age

Strategies for Sustainable Success As today’s skill shift accelerates and automation and artificial intelligence dramatically change the nature of work, employees must fine tune the social and emotional abilities machines cannot master. This article integrates key principles for developing these vital skills within the pressures of a busy workplace. 1. Core Soft Skills to Focus […]
Team Readiness for New Strategy

Most leadership teams are genuinely good at strategy. However, research from McKinsey and BCG shows that only about 30% of large-scale transformations successfully capture expected value and sustain those improvements over time. According to author Steven Morris, the challenge almost never lies in what was decided, but whether three necessary conditions for effective execution have […]
The Capability Development Framework

The Capability Development Framework (CDF) is a proposed interdisciplinary model for rethinking talent and development in an era shaped by Artificial Intelligence, rapid technological change, and evolving workforce needs. THE CAPABILITY REVOLUTION The Capability Development Framework is a proposed interdisciplinary model for reimagining talent and development in the age of Artificial Intelligence (AI). Rather than […]
Microlearning: The Future of Workplace Learning

As today’s workplace continues to evolve, organizations are looking for learning solutions that fit into employees’ busy schedules while still delivering meaningful results. Long, traditional training sessions are often difficult to complete and may lead to cognitive overload, making it challenging for learners to retain and apply new knowledge. This is one of the key […]
How People Learn: It Really Hasn’t Changed

Although learning tools and support technologies are constantly evolving, Josh Bersin emphasizes that the fundamental process for humans to acquire knowledge and achieve mastery remains the same as it was decades ago. 1. Mastery Means Being Able to Apply Knowledge The ultimate goal of every training process is not just to understand the theory, but […]